Entering new users in GoCanvas is easy with our Add Users button in My Account. If you want to load users in bulk, you'll need to follow these steps and then get in touch with the GoCanvas team.
- Download the GoCanvas Bulk User Sign Up file.
- Open the zip file and you will find two files attached, both of which are Microsoft Excel Files. Use -.xls file if you have Microsoft Excel 2003+ OR -.xlsx file if you have Microsoft Excel 2010+.
- Fill out the required fields and as many of the optional screens in this sheet. The required fields are:
- Email address of new subscriber
- First and last name
- Pricing plan
- Your company name and the email address for the main admin of that account
- Save a copy of this file and either:
- Attach it to a Support ticket
- Print and sign a copy and fax it to 703-564-5578
GoCanvas will add your users within 24 hours and send you an email back to confirm.
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