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  1. GoCanvas AU Help Center
  2. Account

Account

Understand the options and information stored in the Account section, including billing, users, roles, and Departments.

  • How to re-enable a user
  • How to log in with SSO
  • How to disable a user
  • What should I do if I get the message "our records show that this email is already in use"?
  • How to update your billing information
  • How to use GoCanvas online reports
  • How to change your GoCanvas password
  • What are User Groups?
  • What is the Active User Report?
  • How to use User Groups
  • What is the Inactive User Report?
  • How to manage user roles
  • What is the Mobile Client Version Report?
  • How to change the time zone on your account or for a specific user
  • How to add users
  • What is the Reference Data Report?
  • How do I set up a custom sender email address?
  • How to add advanced security requirements for passwords
  • What is the Users, Groups, and Apps Report?
  • What is Department functionality?
  • How to use Departments
  • How to manage roles and Groups when Departments is enabled
  • Can I transfer an existing license to a new user?
  • How do I cancel my GoCanvas account?
  • How to set the Account Date Format
  • Download or email your GoCanvas invoice as a PDF
  • Can I bulk add GoCanvas users?

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